| To All Our Valued Customers: Thank You For Making Us a Top Performance Store on Yahoo Shopping. Classic Design Jewelers,LLC prides itself in offering only Quality Jewelry in a variety of price ranges to suit your needs. We stand behind our items and offer a return policy if not satisfied. We are dedicated to providing you with the very best in customer service. If at any time, you have a question or concern about our products please feel free to contact us at: classicdesigns2000@comcast.net We will be happy to answer your questions to the best of our ability and in a timely manner. Thank you, Classic Design Jewelers, LLC Company Contact Information Classic Design Jewelers, LLC 17 Silverbell Road Levittown, Pa. 19056 Phone - 215.547.9300 or 215.757.4111 E-Mail- classicdesigns2000@comcast.net classicdesigns2000@comcast.net Please see our Frequently Asked Questions Section for Answers to Many of your Questions 1. Online Orders: May be placed (24) Hours a Day - (7) Days a Week 2.Phone Orders and Customer Service Calls: 215.547.9300 MONDAY-SUNDAY: 10:00 AM -10:00 PM (Eastern Standard Time) If you Would Like, Email us With a Phone Number or Ask our Service Representative to Call back if the Call is Long Distance) If we are Unavailable - Please leave a message. We try to return all calls the same day or within 24 hours. If you are trying to Order an Item that has different Pricing Options (For Items that Have Different Prices for Size Only If you See an Item with a Plus Sign and Number Next to the Size, that amount will be Added to the price Listed when you checkout. If There is Nothing Listed Next to the Size it Will be The Listed Price. 1) Purchase Now - Request Your RA # (Return Authorization) No Later Than December 28, 2007 2) Items Must be Returned & Received Back to us No Later Than January 10, 2008 3) Items Must be in the Original Condition - Not Worn, Damaged or Altered in Any Way 4) Normal Return Policy Terms Apply (See Details Below) 5) No Exceptions to these terms To Qualify - In the "Comments" Section at Checkout Enter : Holiday Return Extension Orders Normally Ship the Next Business Day (Subject to Credit Card Approval) Except for Weekends and Holidays. Orders placed after 1:00 PM (EST) Friday will be shipped the next business day (normally Monday) If, for any reason, we are unable to ship within the 24 hours - an email will be sent. You will receive a confirmation email once your order is Processed & Shipped. Re-Shipping Charges will be Billed in the Event an Order is Returned to us for Incorrect Address or Not Picked up by the Buyer. Returns which are the Result of an Error on Our Part, will be Re-Shipped with No Charge to the Buyer We Can Not Be Held Responsible for Delays which are the result of the Postal Service. Special Order Items Will Ship as Indicated. We Can Not Be Held Responsible for Delays which are the result of the Postal Service. Average Delivery time is 4-7 business days (From Date Shipped)- Some areas May Require longer Delivery Time. Average Delivery Time is 2-3 Business Days (From Date Shipped)- some areas may take longer - Not Guaranteed by the Postal Service. Free Priority Shipping $500 or More USPS - Express Mail Domestic - within the Continental United States USPS Express Mail - Next Day (From Date Shipped) to Most Domestic locations within the Continental United States. Certain Zip Codes Require a 2 Day Delivery Time. Includes Saturday, Sunday and Holiday Delivery (Some Areas Do Not have Sunday & Holiday Deliveries) 1) Email or Call us Prior to the Return to Request an RA Number. Return Instructions Will be Sent by Email. Body Jewelry (Belly Jewelry) For Orders that Received Free Shipping or Special Shipping Promotions Sorry we do not do International Shipping at this time. Payments Must be in U.S. Dollars - We accept: 1) Visa, Master Card, American Express and Discover. 2) Paypal - If Ordering with Paypal, Please send your payment to: classicdesigns2000@comcast.net 3) Money Orders- All Payments Must be Received within 7 Days Of Order Placement. Pennsylvania Residents - 6% Sales Tax will be added to your order at check-out. You can sign up for our Monthly Newsletter (via Email) on any page and be Updated on New Items, Sales and Specials. We do not sell or give your personal information to other parties Except for Credit Card Processing. Most of our Jewelry contains Genuine Gemstones, unless otherwise stated. Please understand that most semi-precious Gemstones are normally enhanced or reconstituted unless they state that they are Natural. Many times Cabochons are waxed or coated to improve the evenness of color or stability. Most Semi-Precious stones have been enhanced in some way. There is normal shading variations from stone to stone. We try to be as accurate as possible in our item descriptions. At times there may be slight variations in the style of an item. Please be aware that an item may have the same style, but there may be a slight variation, from piece to piece, in the weight of the Gold or Silver. We will not be held liable for a slight variation in the weight as stated in the description. If, for any reason, you are not satisfied, you may return the item. We will provide all pertinent information to the necessary authorities and will prosecute to the fullest extent of the law if you attempt to Defraud us with a Stolen or Invalid Credit Card, Fraudulent Money Order, False Billing Information, Etc. Classic Design Jewelers, LLC reserves the right to refuse the processing of any transaction we feel may be of a fraudulent nature. In the Event of Fraud, we do Reserve the Right to Contact Law Enforcement Agencies & Provide any information requested by the Authorities, Banks, etc. All Credit Card Purchases Must be Able to Have All Billing Information, Registered with the Issuing Bank, Verified. Items may have been copyrighted and/or trademarked by the manufacturers or supplier. You may not reproduce any of our Jewelry images, content, etc. without the express written consent of Classic Design Jewelers, LLC. Classic Design Jewelers, LLC reserves the right to refuse processing of any transaction we feel may be of a fraudulent nature. We will provide all pertinent information to the necessary authorities and will prosecute to the fullest extent of the law if you attempt to Defraud us with a Stolen or Invalid Credit Card, Fraudulent Money Order, False Billing Information, Etc Classic Design Jewelers, LLC reserves the right to make changes to item descriptions or pricing due to typographical errors. Prices are subject to change due to the fluctuating markets for Silver, Gold, etc. Most pricing issues will be adjusted on the site prior to your purchase. If for Any reason, there should be an error in pricing, we will notify you by e-mail or telephone regarding the change. At that time you will have the option to cancel your order or agree to the correct pricing. In these instances, we will require your written or e-mailed approval regarding the price change, prior to processing your order. We try to keep our inventory as accurate as possible, but should an item be out of stock you will be notified in a timely manner, and be given the option to cancel or wait for a shipment of the item to arrive. If the item can be re-ordered an approximate time frame regarding the delivery time will be sent to you for your approval. |